Why have I not received my registration email yet?

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In some cases, our mail might have been routed to your spam folder.

It is also possible that our automated mail is being blocked by your Internet provider.

In the case when a customer cannot create an account because of blocked mail,  our customer service division can create an account ID on your behalf.

If your confirmation mail has not arrived after 10 minutes of applying, and it’s not in your spam folder, please use this form to notify us.

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