I am a current subscriber, but I am not able to read any stories.

Follow

Possible reasons;

 

(1) You are logged out

 

When you have not used the site for a while or when you close your browser/app, it may automatically log you off. Please check your log in status. How to log in

 

(2) You have reached your limit of Digital Lite Plan stories

 

There is a limit to stories if you are subscribing to the Digital Lite Plan. Please check how many stories you have read by clicking here.

 

(3) Registered credit card is unavailable for some reason.

 

Please check your status by clicking here. There might be a case where your subscription is canceled automatically due to an incomplete credit card transaction. (i.e. non-renewal of you card). 

Have more questions? Submit a request
Powered by Zendesk