Digital subscriptions FAQ
Types of plans
- ★ Do you have an education, group or corporate subscription program? Are there any subscription discounts?
- How do I cancel my digital subscription?
- I am a current subscriber, but I am not able to read any stories
- [How do I subscribe to digital services from the My Account page?]
- [I want to check my current subscription plan]
- [Do you have a digital-only subscription plan that offers access to both the Japan Times website and NYTimes.com?]
Accessing stories
Billing
- ★ 【To resume automatic renewal of a digital subscription (paid plan)】
- How do I change the currency of my contract from yen to dollar (or dollar to yen)?
- [I have received an email with the subject: [Important notice: Your digital subscription has been terminated].]
- How do I check the status of my digital subscription payment?
- [I want to change the credit card information I registered for my digital subscription payments. How do I do that?]
- What is your cancellation and refund policy?