Registration & My Account FAQ

Your account

• ★ I have successfully registered but now I can't log in or reset my password?
• ★ How to log in
• I’ve forgotten my password. What should I do?
• How to change your registered email address
• Can I change my registered information?
• How do I cancel my membership?

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Registration

• ★ What are The Japan Times Membership Services?
• How much does registration cost?
• Do I need to register each month?
• Can I register for The Japan Times Membership Services with a feature phone?
• Why have I not received my registration email yet?