Registration & My Account FAQ

Your account

• ★ [How to reset your password for the new user management system]
• ★ [How to log in]
• [How do I cancel my membership?]
• [How to change your registered email address]
• [I’ve forgotten my password. What should I do?]

Registration

• ★ [What are The Japan Times Membership Services?]
• [Why have I not received my registration confirmation email yet?]
• [How much does registration cost?]
• [Do I need to register each month?]
• [Can I register for The Japan Times Membership Services with a feature phone?]