About the new plans (Standard plan/Premium plan)
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When will the new subscription plans begin?
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I am currently a subscriber. Do I need to do anything?
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I have been a subscriber since the days of the LITE plan. How has the change to the new plans changed the prices and services you have been offering?
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I have subscribed to the Lite plan, will I be charged the difference between $9 (¥900) and $15 (¥1,500)?
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I have been a subscriber since the days of the FULL plan. How has the change to the new plans changed the prices and services you have been offering?
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What is Premium content?
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How do I listen to audio versions of stories?
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If I have subscribed to the LITE plan before the plan change, can I still subscribe for $9/month (900 yen/month)?
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I want to switch my plan, where can I do that? and also, when will I be able to change my plan?
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I upgraded to Premium plan, but I can't use its services
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I was going to subscribe before the new plan started, but I could not. Can I subscribe to the Standard plan for $9/month (900 yen/month)?
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I will subscribe on a yearly basis, can I get discounts?
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I would like to apply/switch for an annual plan, how do I do that?
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I used a discount benefit when I subscribed, and the applicable period still remains. Are there any additional fees that will be incurred with the transition to the new plan?
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I can't read articles that I used to be able to read / I can't read articles that were published in the past.
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What kind of pages are available for free?
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I am a print subscriber and using the digital content as a subscribers' benefit. Will the content of the available services change? Will it be the same as any other plan?
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I’m a print subscriber, so digital service is currently a free benefit. Will I have to pay extra for it after Plan Change?
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Are there any additional fees charged without the user's application?
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I want my registered email, name, and other privacy information to be completely deleted.