What should I do if my paper does not arrive or is damaged? April 21, 2023 09:22 Updated The Japan Times is not published on certain days of the year. If you still have not received your newspaper or it arrives damaged, please contact us. We'll send out a replacement as soon as we can. Related articles Are there days when the newspaper is not delivered? Is it possible to subscribe only on certain days of the week? How do I temporarily suspend my newspaper delivery? Where can I buy The Japan Times / The New York Times? I have moved. How do I update my delivery address?