How do I cancel my digital subscription?

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If you'd like to cancel your subscription, you may do so at any time.

Follow these steps to cancel your subscription via our Customer Support Desk:

https://support.japantimes.co.jp/hc/en-us/requests/new

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Subject: Please enter "Digital Subscription Cancellation Request"
Description: Please include the following details (required) when submitting a cancellation:

  • Your name
  • Email address
  • Last 4 x digits of your credit card
  • Reason for cancellation

Please note at least 72-hours notice is required prior to your next billing date. The cancellation takes effect at the end of the current billing period, so you can continue to enjoy all the benefits of your subscription up until this time.

 

 

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