If you wish to cancel, please contact Customer Service.
* FAQ: How do I cancel my subscription?
No refunds will be given after you have applied for cancellation, as you will still be able to use the service until the day before your renewal date.
Reference: When to stop the service
Example 1
Subscription with monthly payment started on July 10 and auto-renewal switched off on Aug. 11.
Service suspension: from Sept. 10.
Example 2
Subscription with annual payment started on July 10 and auto-renewal switched off on Aug. 11.
Service suspension: from July 10 of the following year.
★Date and time determination is based on Japan Standard Time (JST).